Amazon Polly (Text-to-Audio) - Deep Dive.
Scope:
- The Concept: Amazon Polly,
- Amazon Polly is used in applications like,
- Core Features,
- Architecture & Integration,
- Performance & Pricing,
- Security & Compliance,
- SDK & API Usage,
- Advanced Use Cases,
- Best Practices,
- Insights.
1. The Concept: Amazon
Polly.
- Amazon Polly is a Text-to-Speech (TTS) service.
- Amazon Polly lets twtech to convert text into Sound with natural-sounding human speech using deep learning models.
NB:
- Unlike traditional TTS systems, Polly uses neural networks to provide near-human expressiveness and multiple speaking styles.
Amazon Polly is used in applications like:
- Voice assistants
- E-learning platforms
- Accessibility tools (screen readers)
- Call centers / IVR (Interactive Voice Response) systems
- Media, podcasts, gaming
2. Core Features
Voices & Languages
- Dozens of languages supported
(e.g., English variants, Spanish,
Japanese, Hindi, Arabic).
- Voice types:
- Standard voices (cheaper,
traditional concatenative-like quality).
- Neural voices (NTTS): smoother, more natural, higher cost.
- Newscaster style: sounds like a professional newsreader.
- Conversational style: casual, empathetic tone.
- Children’s voices: higher pitch, softer delivery.
SSML (Speech
Synthesis Markup Language)
- Controls intonation, pauses, pitch, rate, emphasis.
- Example controls:
- <break time="1s"/> → pause
- <prosody rate="slow"> → slow down speech
- <emphasis level="strong"> → add stress
Speech Marks
- Return metadata about word timing, sentence
boundaries, visemes (mouth shapes) for lip-syncing in avatars.
- Useful for animation, karaoke-like highlighting, or synchronizing with video.
Real-Time Streaming
- Generate speech streaming chunks over
WebSocket/HTTP2, reducing latency for conversational use cases.
- Can be piped directly into applications like chatbots.
3. Architecture & Integration
Common Pipelines
- Batch processing (offline TTS)
- Text input → Polly → Audio file (MP3/OGG/WAV) → Store in S3 → Distribute via CloudFront.
- On-demand generation
- API/Lambda call → Polly → immediate playback in
web/mobile app.
- Streaming speech
- Text (via WebSocket) → Polly real-time → stream audio
back to client (useful in
assistants, IVR).
- Multimodal experience
- Polly + Rekognition (avatar with lip-sync).
- Polly + Transcribe (speech-to-speech translation).
- Polly + Lex (chatbots
with natural voices).
4. Performance & Pricing
- Pricing units: per million characters processed.
- Standard: cheaper.
- Neural: more expensive but higher quality.
- Free tier
- Free tier: 5M characters/month for 12 months.
- Caching: Store outputs in S3 to avoid re-synthesis charges for repeated text.
5. Security & Compliance
- Polly integrates with IAM policies for access control.
- Audio can be encrypted at rest (S3, KMS).
- Compliant with standards like HIPAA (Health Insurance Portability and Accountability Act) for healthcare voice apps.
6. SDK & API Usage
- Available via AWS
SDKs (Python,
Node.js, Java, C#, Go).
- Common API actions:
- SynthesizeSpeech
→ single request for audio + speech marks.
- StartSpeechSynthesisTask → async, stores result in S3.
- DescribeVoices → list available voices.
Sample flow (synchronous TTS):
- Client
sends text + voice ID.
- Polly returns audio stream.
- Application plays or saves audio.
7. Advanced Use Cases
- Dynamic IVR (Interactive Voice
Response)
menus: Generate speech for call flows, personalize with
customer data.
- Accessibility tools: Screen readers, reading assistants for visually impaired users.
- E-learning: Narration of lessons, language-learning apps with multiple accents.
- Media localization: Automatically generate voiceovers in multiple languages.
- Gaming: NPCs with dynamic spoken dialogue, synced via speech marks.
8. Best Practices
- Use neural voices where
user experience matters, fallback to standard for bulk generation.
- Pre-generate & cache frequently used phrases (e.g., IVR greetings, UI messages).
- Apply SSML for better naturalness (pauses, emphasis, speed).
- Monitor costs if generating long-form content dynamically.
- Integrate with CloudFront for fast audio delivery globally.
twtech-Insights:
Hands-on implementation for Amazon Polly:
Scope:
- Architecture diagram,
- Two Lambda examples (Python + Node) that generate speech (sync and async),
- A ready-to-deploy AWS
SAM template,
- A Serverless
Framework (serverless.yml) template,
- Deployment & usage
steps,
- IAM tips,
- Cost/operations
- Testing commands.
A. Overview architecture (text + ASCII diagram).
- ASCII (American Standard Code for Information Interchange) is a character encoding standard that assigns a unique numerical value to letters, numbers, and symbols to allow computers to process and exchange text data.
- Since computers process binary code (0s and 1s), ASCII provides a standardized way to convert human-readable characters into a format computers can understand, enabling communication and compatibility across different machines and systems.
- On-demand (synchronous): API Gateway → Lambda → Polly SynthesizeSpeech → stream audio back (or store to S3).
- Async batch (long/longer jobs):
API Gateway → Lambda → Polly StartSpeechSynthesisTask → Polly stores audio to S3 (task status via Describe or SNS).
- Cache + CDN: store generated audio in S3 (hash of text+voice+ssml), serve via CloudFront to reduce cost & latency.
- Optional: SpeechMarks output for transcript/timing/visemes.
B. Design choices & best practices (quick)
- Use NTTS (neural) voices for:
UX (user-experience) -critical flows; cache outputs for repeated texts to avoid re-synthesis
costs.
- Use SSML when: twtech needs prosody, pauses, or markup.
- For conversational low-latency flows: use SynthesizeSpeech streaming with small payloads. For long narration (>1–2 minutes) use StartSpeechSynthesisTask (async).
- Use deterministic cache key: sha256(text + voice + ssml flags + format) and store <twtech-key>.mp3 in S3.
- Limit Lambda memory/time:
depending on expected concurrency and audio size (audio fetch is I/O heavy).
- Encrypt S3 at rest (KMS) if PHI/PII present.
- Tighten IAM to polly:SynthesizeSpeech, polly:StartSpeechSynthesisTask, s3:PutObject/GetObject.
C. AWS SAM(Serverless Application Model) template (template.yaml)
This SAM template deploys:
- API Gateway endpoints:
- POST /speak
— synchronous TTS (returns
presigned S3 URL or audio bytes)
- POST /speak-async
— starts async synthesis and stores file in S3
- Lambda
PollyHandler
- S3
bucket for audio cache/output
- IAM
role with minimal permissions
# twtech-sam-(Serverless Application Model)-template.yaml
AWSTemplateFormatVersion:
'2010-09-09'
Transform:
AWS::Serverless-2016-10-31
Description: SAM stack for Amazon Polly TTS (sync + async) with S3 caching
Globals:
Function:
Runtime: python3.11
Timeout: 30
MemorySize: 512
Environment:
Variables:
AUDIO_BUCKET: !Ref AudioBucket
PRESIGN_URL_EXPIRATION: "300"
Resources:
AudioBucket:
Type: AWS::S3::twtechAudio_Bucket
Properties:
BucketEncryption:
ServerSideEncryptionConfiguration:
- ServerSideEncryptionByDefault:
SSEAlgorithm: AES256
PollyFunction:
Type: AWS::Serverless::Function
Properties:
Handler: app.lambda_handler
CodeUri: src/
Policies:
- Statement:
- Effect: Allow
Action:
- polly:SynthesizeSpeech
-
polly:StartSpeechSynthesisTask
- polly:DescribeSpeechSynthesisTask
Resource: "*"
- Effect: Allow
Action:
- s3:PutObject
- s3:GetObject
- s3:HeadObject
Resource:
- !Sub arn:aws:s3:::${twtechAudioBucket}/*
Events:
SpeakApi:
Type: Api
Properties:
Path: /speak
Method: post
SpeakAsyncApi:
Type: Api
Properties:
Path: /speak-async
Method: post
Outputs:
ApiUrl:
Description: "API Gateway
endpoint"
Value: !Sub
"https://${ServerlessRestApi}.execute-api.${AWS::us-east-2}.amazonaws.com/Prod/"
AudioBucketName:
Value: !Ref AudioBucket
NB:
- twtech places the Lambda code in twtech-src/ (Python example below).
- The IAM policy uses Resource: "*" for polly since Polly's ARN patterns can vary; twtech can tighten scope further if it knows region/account patterns.
D. Python Lambda: sync + async handler (twtech-src/app.py)
# Lambda:
- Accepts JSON { "text": "...", "voice": "Ives", "format": "mp3", "async": false }
- Computes cache key; if cached, returns presigned S3 URL
- For sync: calls SynthesizeSpeech and uploads to S3, returns presigned URL
- For async: calls StartSpeechSynthesisTask with OutputS3BucketName and returns task id & S3 key
# twtech-src/app.py
import
os
import
json
import
hashlib
import
boto3
import
base64
from botocore.exceptions import ClientError
s3 =
boto3.client("s3")
polly = boto3.client("polly")
AUDIO_BUCKET
= os.environ.get("twtechAUDIO_BUCKET")
PRESIGN_EXPIRE = int(os.environ.get("PRESIGN_URL_EXPIRATION", "300"))
def
make_cache_key(text: str, voice: str, fmt: str, ssml: bool) -> str:
key_str =
f"{voice}|{fmt}|{ssml}|{text}"
return hashlib.sha256(key_str.encode("utf-8")).hexdigest()
def
presign_key(key: str):
return s3.generate_presigned_url(
"get_object",
Params={"Bucket": twtechAUDIO_BUCKET, "Key": twtechkey},
ExpiresIn=PRESIGN_EXPIRE
)
def
lambda_handler(event, context):
try:
body = event.get("body")
if isinstance(body, str):
body = json.loads(body)
text = body.get("text",
"")
voice = body.get("voice",
"Joanna")
fmt = body.get("format",
"mp3")
use_ssml = body.get("ssml",
False)
async_flag = body.get("async", False)
if not text:
return {"statusCode": 400, "body": json.dumps({"error": "text is required"})}
cache_key = make_cache_key(text, voice, fmt, use_ssml) + f".{fmt}"
# Check cache
try:
s3.head_object(Bucket=twtechAUDIO_BUCKET, Key=twtechcache_key)
url = presign_key(twtechcache_key)
return {"statusCode":
200, "body": json.dumps({"cached": True, "url":
url})}
except ClientError as e:
if e.response["Error"]["Code"]
!= "404":
raise
if async_flag:
# Start async task
response =
polly.start_speech_synthesis_task(
OutputS3BucketName=twtechAUDIO_BUCKET,
OutputS3KeyPrefix="polly-outputs/",
Text=text,
VoiceId=voice,
OutputFormat=fmt.upper(), # e.g. 'MP3', 'OGG_VORBIS', 'PCM'
# Optionally specify
Engine='neural'
Engine='neural'
)
task_id =
response.get("SynthesisTask", {}).get("TaskId")
s3_key = response.get("SynthesisTask", {}).get("OutputUri")
# full s3 URI
return {"statusCode": 202, "body": json.dumps({"taskId": task_id, "outputUri": s3_key})}
#
Sync path
synth_resp = polly.synthesize_speech(
Text=text,
VoiceId=voice,
OutputFormat=fmt.upper(),
Engine='neural'
)
audio_stream =
synth_resp.get("AudioStream").read()
s3.put_object(Bucket=twtechAUDIO_BUCKET, Key=twtechcache_key,
Body=audio_stream, ContentType="audio/mpeg")
url = presign_key(twtechcache_key)
return {"statusCode": 200, "body": json.dumps({"cached": False, "url": url})}
except Exception as exc:
print("Error:", exc)
return {"statusCode": 500, "body": json.dumps({"error": str(exc)})}
# NB:
- This sample uses Engine='neural' by default.
- default can be Removed or changed if twtech prefers
standard voices.
- OutputFormat: Polly expects 'MP3', 'OGG_VORBIS', or 'PCM' (use uppercase).
- For very short/real-time flows twtech might return raw bytes with Content-Type: audio/mpeg directly via Lambda Proxy — but presigned S3 reduces Lambda memory/time.
E. Node.js Lambda example (sync) — index.js
Alternative Node version
for serverless users who prefer JS.
// twtech-src/index.js
const
AWS = require("aws-sdk");
const crypto = require("crypto");
const s3
= new AWS.S3();
const
polly = new AWS.Polly();
const
AUDIO_BUCKET = process.env.twtechAUDIO_BUCKET;
const PRESIGN_EXPIRE = parseInt(process.env.PRESIGN_URL_EXPIRATION || "300");
function
makeCacheKey(text, voice, fmt, ssml) {
const key =
`${voice}|${fmt}|${ssml}|${text}`;
return
crypto.createHash("sha256").update(twtechkey).digest("hex");
}
exports.handler
= async (event) => {
try {
const body = typeof event.body ===
"string" ? JSON.parse(event.body) : event.body;
const text = body.text || "";
const voice = body.voice || "Joanna";
const fmt = (body.format ||
"mp3").toLowerCase();
const use_ssml = body.ssml || false;
const asyncFlag = body.async || false;
if (!text) return { statusCode: 400, body: JSON.stringify({ error: "text is required" }) };
const cacheKey = makeCacheKey(text, voice, fmt, use_ssml) + `.${fmt}`;
try {
await s3.headObject({ Bucket: twtechAUDIO_BUCKET,
Key: twtech-cacheKey }).promise();
const url =
s3.getSignedUrl("getObject", { Bucket: twtechAUDIO_BUCKET, Key: twtechcacheKey,
Expires: PRESIGN_EXPIRE });
return { statusCode: 200, body:
JSON.stringify({ cached: true, url }) };
} catch (err) {
if (err.code !== "NotFound"
&& err.code !== "NoSuchKey") throw err;
}
if (asyncFlag) {
const startResp = await
polly.startSpeechSynthesisTask({
OutputS3BucketName: twtechAUDIO_BUCKET,
OutputS3KeyPrefix:
"polly-outputs/",
Text: text,
VoiceId: voice,
OutputFormat: fmt.toUpperCase(),
Engine: "neural"
}).promise();
return { statusCode: 202, body:
JSON.stringify({ task: startResp.SynthesisTask }) };
}
const synthResp = await
polly.synthesizeSpeech({
Text: text,
VoiceId: voice,
OutputFormat: fmt.toUpperCase(),
Engine: "neural"
}).promise();
const audioBuffer = synthResp.AudioStream;
await s3.putObject({ Bucket: twtechAUDIO_BUCKET, Key: twtech-cacheKey, Body:
audioBuffer }).promise();
const url =
s3.getSignedUrl("getObject", { Bucket: twtechAUDIO_BUCKET, Key: twtech-cacheKey,
Expires: PRESIGN_EXPIRE });
return { statusCode: 200, body:
JSON.stringify({ cached: false, url }) };
} catch (e) {
console.error(e);
return { statusCode: 500, body:
JSON.stringify({ error: e.message }) };
}
};
F. Serverless Framework template (serverless.yml)
# Equivalent Serverless
Framework config for Node.js:
service: polly-tts-service
provider:
name: aws
runtime: nodejs18.x
stage: prod
region: us-east-2
environment:
AUDIO_BUCKET: ${self:custom.twtechaudioBucket}
PRESIGN_URL_EXPIRATION: 300
iamRoleStatements:
- Effect: Allow
Action:
-
polly:SynthesizeSpeech
- polly:StartSpeechSynthesisTask
- polly:DescribeSpeechSynthesisTask
Resource: "*"
- Effect: Allow
Action:
- s3:PutObject
- s3:GetObject
- s3:HeadObject
Resource: "arn:aws:s3:::${self:custom.twtechaudioBucket}/*"
functions:
speak:
handler: src/index.handler
events:
- http:
path: speak
method: post
speakAsync:
handler: src/index.handler
events:
- http:
path: speak-async
method: post
resources:
Resources:
AudioBucket:
Type: AWS::S3::twtechAudio_Bucket
Properties:
BucketName: ${self:custom.twtechAudio_Bucket}
BucketEncryption:
ServerSideEncryptionConfiguration:
- ServerSideEncryptionByDefault:
SSEAlgorithm: AES256
custom:
audioBucket:
polly-audio-${self:provider.region}-${opt:stage, 'dev'}
G. Deployment steps (SAM)
- Install
AWS CLI + SAM CLI, configure aws
configure.
- From repo root:
- sam build
- sam deploy --guided — answer
prompts (stack name, region, allow IAM changes).
- After deploy, note API URL and S3 bucket in outputs.
H. Test examples (curl)
Assume API_BASE is twtech API Gateway
base URL.
# Synchronous request:
curl -s
-X POST "$API_BASE/speak" \
-H "Content-Type: application/json"
\
-d '{"text":"Hello
from twtech Polly via Lambda","voice":"Joanna","format":"mp3"}'
\
| jq .
#
response:
{"cached":false,"url":"https://...s3.amazonaws.com/...
.mp3?..." }
Asynchronous request (long narration):
curl -s
-X POST "$API_BASE/speak-async" \
-H "Content-Type: application/json"
\
-d '{"text":"Long document
...",
"voice":"Robert","format":"mp3","async":true}'
\
| jq .
#
returns task id and OutputUri
# To Direct playback in browser: open the
presigned URL.
I. Extra features twtech may add
- SpeechMarks: request SpeechMarkTypes=['word','sentence','viseme'] in synthesize_speech or async task for timing metadata (useful for lip-sync).
- Language detection & voice selection: auto-detect language then map to best available voice.
- Rate limiting / quotas: protect against abusive text size (limit characters).
- Monitoring: CloudWatch metrics for Lambda duration, Polly errors, S3 put metrics and cost alerts.
- SNS notification: for async tasks, have a Lambda poll DescribeSpeechSynthesisTask or use an EventBridge rule if needed.
J. Security & IAM checklist
- Limit IAM role to only polly:SynthesizeSpeech,
polly:StartSpeechSynthesisTask, polly:DescribeSpeechSynthesisTask and only S3 actions required.
- Enforce encryption in transit & at rest (S3 SSE...Security Service Edge, HTTPS...Hyper Text Transfer Protocol Secure).
- If storing PII: use SSE-KMS, audit logs, and consider VPC endpoints for S3.
- Use API Gateway auth (JWT... JSON Web Token /Cognito) or signed requests for public endpoints.
K. Cost & operational notes
- Polly charges per character
processed; neural voices cost more than
standard.
- Save money by caching outputs and reusing for identical texts.
- Async tasks produce S3 objects —
watch storage lifecycle (set
lifecycle to move to Glacier for long-term).
- Be mindful of Lambda payload limits if returning raw audio bytes — presigned S3 is safer.
L. Quick troubleshooting
- InvalidParameterValue
often
means wrong OutputFormat
or invalid voice/engine combo.
- Long texts may require using async StartSpeechSynthesisTask.
- If presigned URL doesn't work, twtech needs to confirm S3 key & region match and bucket policy.
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